The Importance of Personalized Service in the Remote Work Era 

remote work era

The remote work era came to permanently change life as we know it. The way businesses do customer service was no exception to the massive changes it left behind. Welcome to the era of personalized service; with remote work being the new norm, consumers have a world of options at their fingertips. So, how can […]

The Wandering Worker Lifestyle: Embracing the Freedom of Remote Work 

remote worker

Welcome back to the wandering worker series! So far, we’ve discussed quite a bit about things you can do to make the most out of your remote worker experience. But there’s one thing we haven’t discussed yet: embracing the remote worker lifestyle. This blog will be all about embracing the freedom of remote work. Ready […]

Top 5 Remote Work Best Practices for Businesses 

Remote Work Best Practices

If you’re a manager or business owner that’s considering – or already implementing – remote or hybrid work capabilities, you’ll want some best practices handy to ensure that you’re doing it right. That’s where Magic Apple comes in. As a leading provider of business phone services, we’ve seen it all when it comes to remote […]

Remote Work Phone Tips & Best Practices 

man using Remote Work Phone

Are you a wandering worker trying to navigate the remote work world? Does communicating through your phone make you feel like a sour grape? Don’t fret, we’ve all had to face a dreaded phone call once or twice, and with remote work taking over, they have become almost unavoidable. But it’s not all bad! There […]

Stay Ahead of the Game: The Importance of Compliance in Communication 

communication compliance

From interacting with customers to collaborating with colleagues, communication plays a pivotal role in achieving organizational goals. However, in today’s ever-changing regulatory world, compliance in communication is more important than ever. In this blog, we will delve into the significance of compliance in communication and provide actionable steps to stay ahead of the game, brought […]

Hosted vs Landline: What is the Best Office Phone System? 

Office Phone Systems

When choosing office phone systems, business owners often find themselves lost on what will work best for them. With so many options on the market these days (and providers promoting so many different services) it can easily become a very complicated choice. Plus, it also requires tons of research that most professionals don’t have the […]

Which Is Better: PBX or VOIP? 

businessman reflecting about pbx or voip

Between PBX or VoIP, VoIP is better. That is, only if you’re looking to future-proof your business and with advanced features, and scale quicker. VoIP is the better choice for your business.   There is a myriad of options for business phone systems, and it does require some research into which route is best for your […]

VoIP Nashville: Where Do I Start? 

VoIP Nashville

Home is where the heart is. And more and more often, home is where the [worker, client, colleague] is! Because we have been slowly moving toward a business model of mobility, reliable communications are more important than ever before. The good news is that technology is available to support this trend in a cost-effective way.  […]