28 Sep
If you are looking to upgrade your phone system, or are just opening a Nashville-based business, finding a provider for business phone service in Nashville could be a little tricky. However, it’s important to have the right phone system to support your growth based on how Nashville is growing. Did you know that the Nashville metro area is expected to expand by over 500,000 people in the next 20 years? Ensure that you are ready for the increase with the right business phone service.
Business Phone Service Available in Nashville
Traditional copper phone service is on its way out. In fact, the FCC is requiring the retirement of copper wire phone lines. For new business owners, this could be concerning. What if other forms of phone service don’t offer the benefits of traditional copper business phone service in Nashville? However, phone service that is delivered through the internet offers so much more than those relying on traditional copper wires.
Internet Based Phone Service
Internet-based phone service goes by many names. It could be Hosted PBX, hosted phone, cloud-based, or voice over internet protocol (VoIP). They all mean that the business phone service being discussed is provided through an internet connection.
Perks of Hosted Business Phone Service in Nashville
Your phone service has the potential to help you create a more efficient and effective workplace. That’s because internet lines are designed to carry much more data than traditional phone lines.
Mobility
Now that we are living in a time when everyone is on-the-go, your phone system also needs to be on-the-go. What does this mean? Well, it means that all workers, whether they are in-office or working remotely, should have access to your phone system.
This is possible via downloadable ‘softphone’ apps. These apps not only work on your desktop, but they can also be used on laptops, tablets, and mobile phones.
Reliability
You want to build a great reputation with your clients and potential clients. One way to do that is to be positive that you will be available to them when they need it. Now the question is, how do you do that?
Well, a cloud-based business phone system is much more reliable than traditional phone lines. This is because servers that are used to operate a cloud-based phone system are not all located in one geographical location. That means that disasters that could force you to lose your phone service will not force you to lose your internet-based phone service (as long as those mobile devices are charged up)!
Extensive Feature Lists
One of the biggest perks of a cloud-based business phone system is all the features available with an internet-based system. While there are several features that make an internet-based phone system stand out from a plain old telephone system (POTS), the following three areas are some of the most often talked about.
- Voice – While any old phone system will give you voice capabilities, a hosted phone system will allow you to do much more than that. Along with voice, you will be able to use call park, call forwarding, voicemail to text, receive data, and so much more.
- Video- Video conferencing has grown in popularity by a lot since 2020. Utilizing video conferencing helps workers come together, even if they are working remotely.
- Messaging – Business messaging is gaining traction for marketing purposes. This is because SMS through internet-based phones allows users to set up automated messages that promote their business. They can also remind customers of appointments, and notify them of important updates. All this – and more – can all be accomplished with minimal effort from your employees and will result in high open rates from your customers.
Do you want to learn more?
If you are ready to learn more about some of the best business phone systems in Nashville, it’s time to give Magic Apple Technology a call. Our specialists live and work right here in Nashville and are ready to help you get started with a hosted PBX today!
