How Do You Know When It’s Time to Replace Business Phone System Technology?
Sometimes, the biggest sign it’s time to replace your business phone system is how often your employees complain about it. Maybe customers keep getting transferred in circles. Maybe your team is juggling desk phones, sticky notes, a cell phone, and five different communication tools just to answer a simple question. Or maybe everyone has simply […]
Your Guide to Choosing a Cloud Phone System for Small Business Success
When you’re running a growing business, you’re often strapped for time and strapped for cash. The last thing you need is a phone system that holds you back. Whether you’re juggling remote teams, opening a new location, or just tired of the dropped calls and outdated hardware; choosing the right cloud phone system for small […]
Hotel Phone Systems Support Superior Guest Service
In a hotel, communication is the lifeline. VoIP—Voice over Internet Protocol—carries the voice on a digital thread, a whisper across the internet. It’s not your ordinary phone line, tangled in cables and wires. It’s agile, quiet, and powerful. It links staff and guests like fingers to the pulse, sharp and ready, and for hotels, it […]
The Benefits of VoIP Hotel Phone Systems for Top-Tier Hospitality
If your hotel’s phone system still resembles something from a ‘90s crime drama—you know, with that flashing red light, tangled wires, and a dial tone that sounds like a 56k modem trying to scream—then it’s time for an upgrade. Seriously. And, no, we don’t mean just getting sleeker phones that light up in blue. We’re […]
Without VoIP, the Future of Work Can’t Exist
All over the United States, many traditional office spaces are looking different these days. Some days, they are bustling with projects and deadlines, and others, they are quiet, with only a few desks occupied. In 2020, everyone who could work from home set up their home offices, but when COVID subsided, they returned with different […]
Assessing Your Business Communication Needs: Is It Time for POTS Replacement?
Traditional landline systems, also called POTS (plain old telephone systems), have several limitations in a business context, including scalability issues, poor flexibility, and the inability to keep up with available applications and technology. POTS systems are in their twilight years. In the United States, traditional phone lines saw a dramatic decrease from 122 million in […]
Your Guide to VoIP Features that Benefit the Remote Workforce
Did you know that a recent Flexjobs report found that 63 percent of people say “having remote work” is what’s most important to them in a job? It’s more important than salary, having a flexible schedule, work-life boundaries, and having a good boss! While many companies have rang the bell on return to office, many […]
Getting the Basics Right: How to Manage and Maintain Your VoIP Phones
If you’ve recently deployed VoIP phones in your business (or are thinking of deploying one), you’re probably here for some answers. After all, managing and maintaining VoIP phones can feel intimidating if you’ve never worked with them before. But it doesn’t have to be! If you follow the best practices we’ve listed below, you’ll be […]
Which Is Better: PBX or VOIP?
Between PBX or VoIP, VoIP is better. That is, only if you’re looking to future-proof your business and with advanced features, and scale quicker. VoIP is the better choice for your business. There is a myriad of options for business phone systems, and it does require some research into which route is best for your […]
VoIP Nashville: Where Do I Start?
Home is where the heart is. And more and more often, home is where the [worker, client, colleague] is! Because we have been slowly moving toward a business model of mobility, reliable communications are more important than ever before. The good news is that technology is available to support this trend in a cost-effective way. […]