Communication is hard enough, possibly more so in the hospitality industry. That’s why our hospitality phone solution simplifies it so you can give your guests the best experience without breaking your back – or your bank account!



Hospitality needs scalable, modern answers to guest expectations and technological advancements. Our cloud-based phone system is designed to boost your operational efficiency and enhance the guest experience. From the front desk to the back office and out on the floor, we provide a seamless communications solution that keeps your team connected and your guests happy.
Upgrading from a legacy system shouldn’t disrupt your day-to-day. Our expert team manages every detail—from planning and installation to staff training—ensuring your switch to the cloud is smooth, stress-free, and optimized for your hotel’s needs.
Eliminate on-premise phone hardware hassles, reduce maintenance costs, and simplify your infrastructure. Our cloud solution centralizes control in an easy-to-use web portal, allowing real-time updates, call management, and system monitoring.
Cloud communications let you add or remove phone lines on demand and accommodate seasonal fluctuations, group bookings, or expansion plans without the headache of reconfiguring physical hardware.
Quickly route calls, provide automated greetings, and offer instant updates on room status or housekeeping requests. With intuitive call flows and auto attendants, your guests get the prompt attention they expect—every time.
We’re not just a preferred vendor for Phonesuite – we actually love this stuff! We think phone system solutions are cool, and we really love providing unique hospitality phone services that fit our customers’ needs like a glove. So, we offer tailored solutions to our hotel customers, so you get exactly what works for you!
Okay, maybe that’s not enough. After all, doesn’t everyone say that? At Magic Apple, we mean what we say so how about we back it up with some real hosted phone features that’ll make your life a lot easier – whether it’s 4 or 4,000 rooms you’re managing?
Optimize costs and increase guest satisfaction with easy call rating and billing.
See and manage your phone system features from an easy-to-use web portal.
Play a custom greeting or route calls specifically based on time or day or holiday.
Busy hotel staff can be reached from anywhere with convenient mobile integrations.
Send auto surveys to guests to track satisfaction with post-check-in or periodically.
Greet guest callers with custom messages and auto route their calls to the right person.
When you have the best communication solutions for running your hotel and don’t have to worry about your phone system, you and your staff can deliver exceptional guest experiences that leave them with unforgettable memories and keep them coming back!
Our hotel phone system solution lets your staff operate at their best with the tools they need to make every guest journey a memorable one.
Whether your hotel’s vibe leans old school or super modern, your communications and processes need to be backed by cutting edge technology.
Our hospitality VoIP PBX streamlines your communications and helps you deliver flawless service no matter if you’re servicing 4 rooms or 4,000.
Instantly route housekeeping and maintenance requests to the right department.
Stay informed of guest sentiment in live calls or chats, enabling quick resolution.
Forecast busy periods, anticipate staffing needs, and optimize operational flow.
Automate routine calls, letting staff focus on high-touch customer service.
Transform the way your hotel handles calls, team coordination, and guest interactions. Make the move to Magic Apple’s cloud-based phone services & add the power of a cutting-edge omnichannel platform for a comprehensive upgrade and unparalleled support!
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Magic Apple Technology, LLC
(615) 425-7474