The Importance of Personalized Service in the Remote Work Era

The remote work era came to permanently change life as we know it. The way businesses do customer service was no exception to the massive changes it left behind. Welcome to the era of personalized service; with remote work being the new norm, consumers have a world of options at their fingertips. So, how can […]
Key Remote Work Trends of 2023

The world as we know it has changed, and the embrace of remote work has grown stronger. Recent statistics reveal a shift in employee preferences, with people willing to make significant sacrifices – even quitting jobs or accepting pay cuts – rather than returning to the office. This is no surprise; remote work is a […]
In Need of a VoIP Phone that Works Remote?

Are you already part of the remote work revolution? Welcome back to the wandering worker series, where we discuss remote work and all its wonders- or struggles. With more businesses embracing the flexibility and freedom of remote work, many wonder how to unlock the true potential of their virtual workforce. Today we are here to […]
Empowering Remote Work: The Role of Phone Systems in a Virtual World

Oh, hey, it’s you again! Welcome back to one more episode of the Wandering Worker Series! We hope you’ve been taking a tip or two to heart to make the most out of your remote work life. Today we aren’t talking much about what you should be doing but what you should be using. The […]
The Wandering Worker Lifestyle: Embracing the Freedom of Remote Work

Welcome back to the wandering worker series! So far, we’ve discussed quite a bit about things you can do to make the most out of your remote worker experience. But there’s one thing we haven’t discussed yet: embracing the remote worker lifestyle. This blog will be all about embracing the freedom of remote work. Ready […]
Staying Productive While Experiencing the Digital Nomad Lifestyle

Welcome back, wondering worker! If you’re a digital nomad or considering the exhilarating journey of joining the wandering worker revolution, you’ve come to the right place. In this blog post, we’ll delve into the secrets of maintaining productivity and focus while embracing the freedom of the digital nomad lifestyle. Let’s embark on this exciting adventure […]
Unleash Business Superpowers: The Must-Have Phone System for Nashville-Based Businesses

Picture this: seamless communication, effortless connections, and skyrocketing productivity. Sounds ideal, huh? Well, in the age of hosted PBX, this is an accessible reality for businesses of all sizes. How? By harnessing the power of a complete phone system. Today we are here to show you why having an awesome phone system is vital for […]
Stay Ahead of the Game: The Importance of Compliance in Communication

From interacting with customers to collaborating with colleagues, communication plays a pivotal role in achieving organizational goals. However, in today’s ever-changing regulatory world, compliance in communication is more important than ever. In this blog, we will delve into the significance of compliance in communication and provide actionable steps to stay ahead of the game, brought […]
The Magic Apple Total Experience: Integrating the Customer Experience and Employee Experience

Are you ready to take your business to the next level? Do you want to create a bond with your customers that lasts a lifetime? Then, it’s time to focus on Total Experience (TX). If you’re unfamiliar with this concept, don’t worry – we’re here to explain everything you need to know! What is Total […]
Getting the Basics Right: How to Manage and Maintain Your VoIP Phones

If you’ve recently deployed VoIP phones in your business (or are thinking of deploying one), you’re probably here for some answers. After all, managing and maintaining VoIP phones can feel intimidating if you’ve never worked with them before. But it doesn’t have to be! If you follow the best practices we’ve listed below, you’ll be […]