Assessing Your Business Communication Needs: Is It Time for POTS Replacement?

POTS Replacement Benefits to Improve Business Communications

Traditional landline systems, also called POTS (plain old telephone systems), have several limitations in a business context, including scalability issues, poor flexibility, and the inability to keep up with available applications and technology. POTS systems are in their twilight years. In the United States, traditional phone lines saw a dramatic decrease from 122 million in […]

5 Important Benefits of Omnichannel Customer Service

5 Important Benefits of Omnichannel Customer Service

Wondering what all the fuss is about regarding omnichannel customer experience? Don’t worry, we’re here to help. Below, you’ll find the top five reasons 80 percent of companies are embracing this evolution with open arms – and why you should, too.  Omnichannel CX Benefit 1: It Helps You Reach a Wide Range of Audiences   Just […]

Your Guide to VoIP Features that Benefit the Remote Workforce

Your Guide to VoIP Features that Benefit the Remote Workforce

Did you know that a recent Flexjobs report found that 63 percent of people say “having remote work” is what’s most important to them in a job? It’s more important than salary, having a flexible schedule, work-life boundaries, and having a good boss! While many companies have rang the bell on return to office, many […]

The Importance of Personalized Service in the Remote Work Era 

remote work era

The remote work era came to permanently change life as we know it. The way businesses do customer service was no exception to the massive changes it left behind. Welcome to the era of personalized service; with remote work being the new norm, consumers have a world of options at their fingertips. So, how can […]

Key Remote Work Trends of 2023 

Remote Work trends 2023

The world as we know it has changed, and the embrace of remote work has grown stronger. Recent statistics reveal a shift in employee preferences, with people willing to make significant sacrifices – even quitting jobs or accepting pay cuts – rather than returning to the office. This is no surprise; remote work is a […]

In Need of a VoIP Phone that Works Remote? 

voip phone that works remote

Are you already part of the remote work revolution? Welcome back to the wandering worker series, where we discuss remote work and all its wonders- or struggles.     With more businesses embracing the flexibility and freedom of remote work, many wonder how to unlock the true potential of their virtual workforce. Today we are here to […]

Empowering Remote Work: The Role of Phone Systems in a Virtual World 

remote work systems

Oh, hey, it’s you again! Welcome back to one more episode of the Wandering Worker Series! We hope you’ve been taking a tip or two to heart to make the most out of your remote work life. Today we aren’t talking much about what you should be doing but what you should be using. The […]

The Wandering Worker Lifestyle: Embracing the Freedom of Remote Work 

remote worker

Welcome back to the wandering worker series! So far, we’ve discussed quite a bit about things you can do to make the most out of your remote worker experience. But there’s one thing we haven’t discussed yet: embracing the remote worker lifestyle. This blog will be all about embracing the freedom of remote work. Ready […]

Staying Productive While Experiencing the Digital Nomad Lifestyle 

digital nomad on the beach

Welcome back, wondering worker! If you’re a digital nomad or considering the exhilarating journey of joining the wandering worker revolution, you’ve come to the right place. In this blog post, we’ll delve into the secrets of maintaining productivity and focus while embracing the freedom of the digital nomad lifestyle. Let’s embark on this exciting adventure […]