15 Mar
Hosted vs Landline: What is the Best Office Phone System?
When choosing office phone systems, business owners often find themselves lost on what will work best for them. With so many options on the market these days (and providers promoting so many different services) it can easily become a very
06 Jan
Supporting a Hybrid Work Model with Hosted PBX
No matter how you may feel about it, hybrid work is here to stay. In fact, according to a recent study, the hybrid work model is expected to grow to from 42% to 81% by 2024. That’s because, for many
19 Dec
How to Craft the Perfect Holiday Message for Your Business Phone
Despite all the recent digital advancements in the communications industry, your business phone is still one of the primary ways customers and partners interact with you. That’s why it is important your IVR and voicemail messages are solid, professional, and
13 Dec
The Evolution of Phones: From Bell to Hosted Telephony
The telecommunications industry is one of the fastest-changing out there. As technology evolves, our need for faster and more efficient communications also evolves. Long gone are the days when phone systems required a bunch of cables and heavy equipment to
16 Nov
The Right Phone System Can Improve Your Customer Experience
If you’re in business, you know how important it is to give your customers a great experience. After all, great customer experiences (CX) can lead to long-lasting business relationships. Did you know that the phone system you have can have
11 Nov
7 Hosted PBX Features Your Business Needs
If you’ve been in business for a while, you might be considering upgrading your business phone system. This could be because you are looking to save money, or your employees are complaining that the current phone features aren’t keeping up
19 Oct
Building Business Relationships with Phone Systems That are Reliable
Building a great reputation with your customers is an important part of running a successful business. One of the best ways to do this is to build a trusting relationship with them. But how do you build a trusting relationship,
10 Oct
How Does a Hosted PBX System Work?
A quick Google search will tell you that hosted PBX systems are exceedingly popular. There are hundreds of providers talking about the benefits of hosted PBX systems – both for your business and your customers. And we agree with all
04 Aug
STIR/SHAKEN: Is Your Provider Compliant?
If you own a cell phone or a landline, you’ve dealt with your fair share of SPAM and robocalls. It seems that every year there are more and more automated voices asking you about your car’s extended warranty, your bogus
24 Jun
Everything You Need to Know About VoIP Telephone Systems
As a business owner, your plate is pretty full. Ultimate responsibility for day-to-day operations, idea creation, and the overall success of your business is up to you and your decisions. One decision that should be easy is the decision to
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