Hosted vs Landline: What is the Best Office Phone System? 

Office Phone Systems

When choosing office phone systems, business owners often find themselves lost on what will work best for them. With so many options on the market these days (and providers promoting so many different services) it can easily become a very complicated choice. Plus, it also requires tons of research that most professionals don’t have the […]

Supporting a Hybrid Work Model with Hosted PBX 

hosted pbx system

No matter how you may feel about it, hybrid work is here to stay. In fact, according to a recent study, the hybrid work model is expected to grow to from 42% to 81% by 2024. That’s because, for many businesses, hybrid work is the perfect blend of in-office camaraderie and remote work productivity. Plus, […]

How to Craft the Perfect Holiday Message for Your Business Phone 

How to Craft the Perfect Holiday Message for Your Business Phone

Despite all the recent digital advancements in the communications industry, your business phone is still one of the primary ways customers and partners interact with you. That’s why it is important your IVR and voicemail messages are solid, professional, and up-to-date most of the year.   Unfortunately, sometimes, during the hubbub of the holidays, December is […]

The Evolution of Phones: From Bell to Hosted Telephony

The evolution of phones: from bell to hosted telephony

The telecommunications industry is one of the fastest-changing out there. As technology evolves, our need for faster and more efficient communications also evolves. Long gone are the days when phone systems required a bunch of cables and heavy equipment to function. But how did we get all the way here? How did we go from […]

The Right Phone System Can Improve Your Customer Experience 

costumer experience woman on the phone ranking

If you’re in business, you know how important it is to give your customers a great experience. After all, great customer experiences (CX) can lead to long-lasting business relationships. Did you know that the phone system you have can have a direct effect on your CX? If you have an outdated phone system, you may […]

7 Hosted PBX Features Your Business Needs 

hosted pbx

If you’ve been in business for a while, you might be considering upgrading your business phone system. This could be because you are looking to save money, or your employees are complaining that the current phone features aren’t keeping up with their needs.   Phone technology has advanced over the last several years. Companies are opting […]

Building Business Relationships with Phone Systems That are Reliable  

two business men building business relationships with phone systems reliable

Building a great reputation with your customers is an important part of running a successful business. One of the best ways to do this is to build a trusting relationship with them. But how do you build a trusting relationship, you may ask. We say, you can build a trusting relationship by being dependable. And […]

How Does a Hosted PBX System Work? 

Business woman using PBX system

A quick Google search will tell you that hosted PBX systems are exceedingly popular. There are hundreds of providers talking about the benefits of hosted PBX systems – both for your business and your customers. And we agree with all of them: a hosted PBX system is very beneficial.   But in the discussion about the […]

STIR/SHAKEN: Is Your Provider Compliant? 

man talking on cell phone - STIR/SHAKEN

If you own a cell phone or a landline, you’ve dealt with your fair share of SPAM and robocalls. It seems that every year there are more and more automated voices asking you about your car’s extended warranty, your bogus student loans, or even the bitcoin investment you never made.   Worse yet is a technique […]

Everything You Need to Know About VoIP Telephone Systems 

man using voip telephone systems

As a business owner, your plate is pretty full. Ultimate responsibility for day-to-day operations, idea creation, and the overall success of your business is up to you and your decisions. One decision that should be easy is the decision to switch to a VoIP telephone system. If you are new to business, or just looking […]