Yealink W59R

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Quickstart

Getting to know your new Magic Apple device.

For more information, please see the manufacturer’s user manual.

Placing an External Call
Procedure
1. Enter the desired number using the keypad.
2. Press the OK key to dial out.

Procedure
Do one of the following:
• Press , or press Accept.
• Press the Speakerphone key.


Answering a Call When in a Call
You can answer a call when there is already an active call on your phone.
When you are in an active call and an incoming call arrives on the phone, a call waiting tone beeps, and
the incoming call information is displayed.
Procedure
1. Press the down navigation key to select the incoming call.
2. Select Accept.
The active call is placed on hold, and the incoming call becomes active.

Procedure
Press “red symbol”.

 

  1. Using the handset: Hang Up the handset or press the End Call soft key.
  2. Using the speakerphone: Press the speakerphone key or press the End Call soft key.

Using the headset: Press the End Call soft key. If wireless/bluetooth push the button on the headset.

You can transfer a call to another contact immediately without consulting with her/him first.
Procedure
1. Select Options > Transfer, or press the TRAN key during a call.
2. Enter the number you want to transfer to.
3. Press TRAN or Transfer to complete the transfer.

You can transfer a call to another contact immediately when receiving ringback or after consulting with her/
him first.
Procedure
1. Select Options > Transfer, or press the TRAN key during a call.
2. Enter the number you want to transfer to and dial out.
3. Do one of the following:
• When you hear the ringback tone, press the TRAN key or Transfer to finish a semi-attended
transfer.
• After the contact answers the call, press the TRAN key or Transfer to finish an attended transfer
(consultative transfer).

  1. Press the Transfer soft key during an active call.
  2. Dial *+extension

Press the Transfer soft key again to complete the transfer.

Parking a Call 
You can park a call in the FAC mode directly. When you park a call to the local extension or the desired
extension, the call is held in the same network on your phone.
Before you begin
Your system administrator has set call park in the FAC mode.
Procedure
1. During a call, select Options > Call Park.
The phone will dial the call park code which is pre-configured.
2. Do one of the following:
• If you want to park the call against the local extension, press the # key.
• If you want to park the call against the desired extension, enter the extension (for example, 4606)
where you want to park the call and press the # key.
If the call is parked successfully, you will hear a voice prompt that the call is parked.

  1. While on a call, press the Conference key.
  2. Enter the number of the second party and press # Send key.
  3. Press the Conference key again when the second party answers. All parties will be joined now.

Press End call soft key to disconnect Or press the Split soft key to separate the two calls. It will place both calls on hold.

System Supported Features 

Press the Message key on the phone

Dial *97 from your phone, it assumes your extension and asks just for the password.

Dial *98 it will ask for extension and password.

Setting up your voicemail.
  1. Login to your voicemail, by dialing *97 from your phone or press the Message key.
  2. Enter your password, default is extension
  3. Press Option 0.

Option 1 – record your Unavailable message

Option 2 – record your Busy message

Option 3 – record your name

Option 4 – record your Temporary greeting (overrides all other greetings, used for vacation)

Option 5 – change password.

Procedure
1. Go to OK > Call Features > Do Not Disturb.
2. Enable DND.
3. Confirm the action.
The status bar displays the DND icon.

Procedure
Do one of the following:
• Press the Volume key.
• Press the left or right navigation key when the handset is idle.
• Go to OK > Settings > Audio > Ring Tones > Volume and press the left or right navigation key.

You can enable the silent mode if you do not want to be disturbed. The handset will not ring when receiving
an incoming call, but it will still display the incoming call information.
• Switching on Silent Mode
• Switching off Silent Mode
Switching on Silent Mode
You can silence an incoming call by switching on silence mode to stop your phone from ringing.
Procedure
Long press the * key until the phone prompts “All Ring Tones Off”.
The silent icon appears in the status bar.
Switching off Silent Mode
If you want to resume the incoming ring, you can switch off silent mode.
Procedure
Long press the * key until the phone prompts “All Ring Tones On”.
The silent icon disappears from the status bar.

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